Cozzia 16028 Massage Chair Review [2023]

The Cozzia 16028 massage chair has essentially been designed to replicate the experience of a professional massage. One of its most appealing features is its zero-gravity positioning, which elevates the user’s body to minimize pressure on the spine, and it can be programmed to perform a variety of techniques including Shiatsu, kneading and rolling. Vibration massage and heat therapy are particular highlights of this massage chair, which users praise for its value for money, versatility and ability to relieve muscular pain.

Cozzia 16028 features

The Cozzia 16028 is packed with a lot of good features. Below we’ve listed just a few of the many features that we think make this massage chair stand out. If you would like to learn even more about the chair and it’s features you can check out the Cozzia 16028 owner’s manual.

Six massage settings

One of the Cozzia 16028’s strengths is that it can be adapted to suit the body-type and preferences of the user. It has six massage modes:  Shiatsu, kneading, tapping, rolling, vibration and air. As you might expect from a massage chair of this quality, the intensity, length and speed of the massage can be customized according to preference. The massage can also be set for between five and 15 minutes, and the remote control enables you to stop the program once you’ve had enough.

Auto-scan technology

When you sit down, your body is scanned and the massage then automatically adapted to suit your size and shape. This function is designed to help the chair to mimic the ‘human touch’, creating a massage experience tailored to your body.

Zero gravity

Cozzia-16028-zero-gravityZero gravity positioning is one of the features that makes the Cozzia 16028 massage chair a real leader in the marketplace. The chair reclines until the user’s weight is evenly distributed; which means that the pressure on the spine is dramatically reduced, and an intense massage can be given without causing discomfort. Zero gravity technology also helps the muscles to relax, which really increases the effectiveness of the massage.

Vibration massage

This massage chair also features a vibration massage function, in which the body tissue is pressed and released by the chair’s subtle vibrating movements. This feature is designed to alleviate muscle tension, soothe irritated nerves and loosen scar tissue, which is likely to make it popular with those looking for a suitable massage to enjoy after a heavy work-out.

Heat therapy

Heat therapy is known for its relaxing, comforting qualities, and it’s likely to be a welcome addition for users of the Cozzia 16028. The chair’s lumbar-area heat therapy function has been designed to soothe and relax, whilst also targeting pain in the lower back.


  • One-touch recline
  • 6 massage styles
  • Zero gravity technology
  • Versatility: intensity, speed and type of massage can be easily adjusted
  • Vibration massage
  • Heat therapy
  • Five pre-programmed massages


  • Bulky
  • No foot massage
  • No shoulder massage

What’s missing?

This massage chair has an impressive variety of luxury features. However, it may fall short for those who want everything which state-of-the-art massage chair technology has to offer. Some people, for example, may expect to see a foot massage function, which is lacking in the Cozzia 16028. By contrast, chairs such as the Fujimi EP8800 and Osaki OS-7075R both feature rollers under the soles of the feet, providing a real ‘head to toe’ experience.

Surprisingly, there’s also no specific shoulder massage function, which is a real shame, as this seems like an integral part of a full-body massage. Again, this is where the Osaki OS-7075R really comes into its own.

The Cozzia 16028 is also on the bulky side, and certainly isn’t the most space-economic of models. At around 180lb, it isn’t the heaviest model available, but if you’re looking for something more lightweight, the iJoy 2580 may be a better option.

What customers think about the Cozzia 16028

Online customer reviews suggest that people are generally very pleased with the Cozzia 16028. Considering its high-end features, such as zero gravity technology and the automatic body scan, most users agree that it offers good value for money.  However, not everyone who has bought this chair has given it a glowing review; and a few critics claim that it is simply not suited to their body type.

Many online reviews praise the adaptability of the Cozzia 16028. One user goes as far as calling the chair “awesome”, while another claims that regular use of the chair has helped to reduce their arthritic pain. In fact, they are so enthused by their experience that they also suggest that every household should be equipped with a Cozzia 16020 massage chair! Another owner says there’s no doubt that the chair “does the body good”, and praises its ability to reduce the aches and pains associated with a busy working life.

However, some online reviewers say the Cozzia 16028 has fallen short of their expectations. One critic said they were simply too short for the chair, and using it actually hurt their neck. Another questioned how appealing the overall experience was and branded it “too noisy”.

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  • Weight: 186lbs
  • Power Consumption: 220W
  • Alternating Current: 60 Hz
  • Power Source: 110V
  • Dimensions:
  • Upright: 45”(h) x 31”(w) x 58”(l)
  • Reclined: 28”(h) x 31”(w) x 75”(l)


Owner’s manual for the Cozzia 16028

It’s hard to go into every detail that a consumer might be interested in, so we thought it would be useful to include the owner’s manual for this chair. That way you can dive deep and see all the nitty gritty details about the chair and how it’s set up before you buy. So here it is, the Cozzia 16028 owner’s manual.

Warranty information

Cozzia offers a two-year limited warranty for all purchases of their massage chairs. They also provide a one-year in-home service program and a two-year parts replacement program for any component which is deemed defective.

Who the Cozzia 16028 is for

Essentially, the Cozzia 16028 massage chair is perfectly suited for people who want regular massage therapy for a range of aches and pains. According to Cozzia, the chair has the power to alleviate fatigue, promote metabolism and improve blood circulation, so it’s a good option for those looking to improve overall fitness.

With its adaptability and variety of modes, it will appeal to users who are in the process of treating long-term problems such as lower back pain. The chair’s heat therapy and zero gravity technology mean it is well equipped to treat muscular aches and discomfort.

Comfort and convenience are at the heart of the Cozzia 16028’s design; its special features make it a good option for users who want to commit to regular sessions and explore what this state-of-the-art piece of equipment has to offer. It’s clear to see that the chair has been designed to be easy to operate, making it appealing for those who want a high-end massage experience without the hassle of decrypting complicated users’ manuals.


Who the Cozzia 16028 is NOT for

Buying the Cozzia 1628 without investing the time to make the most of the extensive features is likely to be a waste of money. Although it is certainly not the most expensive model on the market, the price represents its state-of-the-art features; and as a result, it probably isn’t suited to someone who plans to use it irregularly, or who only requires basic functionality. If you are looking for a more basic chair you might try the iJoy Active 2.0.


The Cozzia 16028 has some great features and compared to similar massage chairs, it’s an extremely good value for the price. Its zero gravity technology alone makes it stand out from many of its competitors, providing a genuinely relaxing and effective massage. Additionally, the auto-scan technology creates the pleasing sensation that you are not at the hands of a piece of machinery but instead, something closer to a real-life masseuse.

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The adaptability of this massage chair is undoubtedly one of its strengths. Not only can the intensity of the massage be adjusted to subtle degrees, but the types of massage offered can be combined, so the user feels like they’re receiving a personalized massage experience. Criticisms of the Cozzia 16028 have focused on its size and noise-level, but these shortcomings are fairly common among mid-range massage chairs. Overall, the Cozzia 16028 offers a rich experience, which can be tailored to suit the needs and preferences of the user.

Nicholas Porter

Nicholas Porter provides honest and unbiased information about different massage chairs on the market to help people make an informed decision about which one is best for them. Nicholas has been a massage therapist for over 10 years and has tried out countless massage chairs in that time. He knows what to look for in a great chair and is passionate about helping others find the perfect one for their needs.

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